Refund Policy

Each of our bags is handmade and subject to variations and some inconsistencies in weave. However, we try to maintain the highest standards for our product. If your bag or accessory has a major defect or breaks, please send us an email at Chikumbuso@chikumbuso.com and we will replace it with one of equal value as soon as possible.

Unfortunately, given our small size and the unique characteristics of each bag, no refunds are possible.